FrequentlyAskedQuestions
Must I schedule an appointment,
or do you take walk-ins?
We always accommodate walk-ins when possible, but we operate by appointment on Saturdays, and we strongly suggest appointments on weekdays. When you set up an appointment, you are reserving the bridal room and the one-on-one assistance of a bridal consultant. Since our number of scheduled appointments varies and we cannot predict how many walk-ins we will have at any particular time, we cannot guarantee a fitting room without an appointment. Saturday is our busiest day of the week, and if uninterrupted service and privacy are concerns for you, we ask that you make a weekday appointment when schedules are more flexible.
How long will my appointment last?
We block out an hour for bridal appointments and an hour for bridesmaid appointments. If you find that you must cancel or are running late for an appointment, please let us know as soon as possible so that another bride may take advantage of the available time slot.
Who should come with me to my appointment?
We recommend bringing one or two guests whose opinions you trust. We have found that a large party can make the experience overwhelming and confusing for the bride. Once you have selected and ordered your gown, you are more than welcome to make separate appointments to try on your gown for other friends and family members.
What should I wear to my appointment?
Please choose modest undergarments on the day of your bridal appointment and be aware that your consultant will be assisting you in the fitting room. You may consider wearing a half slip or Spanx if you would be more comfortable. Please choose modest undergarments on the day of your bridal appointment and be aware that your consultant will be assisting you in the fitting room. You may consider wearing a half slip or Spanx if you would be more comfortable.
What is your price point?
Bridal gowns range from $370 to $2,500, and the majority of our styles run between approximately $900 and $2,000. Bridesmaids' gowns range from approximately $220 to $400. Please be honest with your consultant about your bridal budget. It is her job to to help you find a gown you love at a price you can afford, and falling in love with a gown that is outside of your price range will only put a damper on the rest of your bridal experience.
What designers do you carry?
All of our bridal and bridesmaid designers are listed on our website, along with links to the designers' own websites. For each designer listed, we carry a selection of gowns, but not the entire collection. If there is a particular gown you are interested in trying on, please call us with the style name/number to confirm that we have a sample of that gown.All of our bridal and bridesmaid designers are listed on our website, along with links to the designers' own websites. For each designer listed, we carry a selection of gowns, but not the entire collection. If there is a particular gown you are interested in trying on, please call us with the style name/number to confirm that we have a sample of that gown.
Do you have gowns in stock, or must they be ordered?
We are a special order salon, and we have only one sample of each available gown. Once you have selected your bridal gown based on the sample, we order a new gown in your selected size and color. Because the designer does not create your gown until we place the order for it, a production time is required. Bridal gowns take 3-4 months to order, depending on the designer, and bridesmaids' gowns take any where from 1 week to 3 months. We do sell our samples off the rack when styles have been discontinued or when we are making room for new pieces; we have a continually updated sample sale section of bridal and bridesmaid gowns in sample sizes.
What sizes are your samples?
We have a large range of sizes, from 6 - 24. Most bridal designers' size charts run smaller than standard retail sizing, so a size 12 sample will fit more like 10. Once you have selected your gown, we take your measurements and order the closest size based on that designer's size chart. Because most gowns are ordered in standard sizes, alterations will be necessary. If you have further questions about samples and sizing, please call us at 97912557 to speak with a consultant.
